๐โโ๏ธEXIT Here to weather.com
Central & Regional Queensland
Darling Downs & South West
Options Available in:
Wide Bay & Central Queensland
Options Available in:


Mackay & Whitsundays
Options Available in:






Rockhampton & Central Highlands
Options Available in:


๐Chinchilla ๐Dalby
๐Oakey ๐Roma
๐St George ๐Stanthorpe
๐Toowoomba ๐Warwick
Choose from:
๐Biloela ๐ Bundaberg
๐Capalaba ๐ Coolum Beach
๐Gin Gin ๐ Gladstone
๐ Hervey Bay ๐Maryborough
๐ Noosaville ๐Peregian Beach
๐Pialba ๐Point Vernon
๐Urraween
Choose from:
๐Airlie Beach ๐Andergrove
๐Mackay ๐Proserpine
๐Slade Point
Choose from:
๐Biloela ๐Boyne Island
๐Emerald ๐Hidden Valley
๐Rockhampton ๐Woorabinda
Choose from:










PPD Map Key


Hospital Emergency Room
Urgent Care Facilities
Doctors Surgeries with Sexual Health Doctors & Nurses
HIV/AID Organisation with Healthcare Facilities
Sexual Health Clinics
Youth Organisation with Healthcare Facilities
๐ฅ MediLeave
๐ +61 3 7047 9244
Email: support@doctorondemand.com
Hours: 9:00am - 5:00pm
๐ฅ Doctors On Demand
๐ (800) 997-6196
Email: support@doctorondemand.com
Hours: 24 Hours
๐ฅ Instant Consult
๐ 1300 003 310
Email: support@instantconsult.com.au
Hours:
Monday to Sunday
6:00am - 12:00am
๐ฅ Hola Health
Email: support@hola.health
Hours: 24 Hours
๐ฅ My Emergency Doctor
๐ 1800 123 633
Email: ITSupport@myemergencydr.com.au
Hours: 24 Hours
๐ฅ Hey Fella
๐ 1300 783 667
Email: hey@heyfella.com.au
Hours:
Monday to Sunday
8:00am - 10:00pm
๐ฅ Hello Home Doctor
๐Find here/Book Here
๐ +613 9998 6877
Email: info@hhds.com.au
Hours:
Monday to Friday
6:00pm - 8:00am
Saturday
12:00pm - 8:00am
Sunday & Public Holidays
24 Hours
๐ฅ Health Engine
๐Find here
๐ 1300 377 639
Email: support@healthengine.com.au
Hours: 24 Hours
๐ฅ Hot Doc
๐Find here/Book here
๐ 1300 468 362
Email: hello@hotdoc.com.au
Hours: 24 Hours
๐ฅ PrEP Connect
Email: info@prepconnect.com.au
Hours:
Monday
6:00pm - 8:00pm
Friday
6:00pmโ8:00pm
Saturday
8:00amโ12:00pm
Only prescribes PrEP
๐ฅ PrEP Health Australia
๐Find/Book here
๐ 1300 479 023
Hours: Unknown






Australian Online Doctors
Darling Downs & South West
Hospitals in:
๐Toowoomba City ๐Roma
๐Stanthorpe ๐Warwick


๐ PEP
(Post-Exposure Prophylaxis)
Most common drugs:
Truvada/Descovy plus Raltegravir
โ ๏ธ Take within 72 hours of risk
PEP Questions?
๐ Call PEP Hotline: 13 43 25 84
๐ Queensland Health: 13 43 25 84
๐ Reproductive Health: 1800 227 363
Find PEP Prescriptions in:
Sexual Health Clinics in:
๐Toowoomba
Doctors Surgeries in:
๐Chinchilla ๐Dalby
๐Oakey ๐St George
๐ Warwick
Darling Downs & South West


๐ DoxyPEP
(Post-Exposure Prophylaxis)
Most common drug:
Doxycycline
โ ๏ธ Take within 72 hours of Risk
Getting Doxy-PEP:
Try a sexual health clinic
Try your local GP or Online GP
For emergencies eg sexual assault, go to the ER.
Questions?
๐ Queensland Health: 13 43 25 84
๐ Reproductive Health: 1800 227 363
Find DoxyPEP Prescriptions in:
Sexual Health Clinics in:
๐Toowoomba
Doctors Surgeries in:
๐Chinchilla ๐Dalby
๐Oakey ๐St George
๐ Warwick
Hospitals in:
๐Toowoomba City ๐Roma
๐Stanthorpe ๐Warwick
Darling Downs & South West


๐ PrEP
(Pre-Exposure Prophylaxis)
Most common drugs:
Truvada, Descovy or Apretude
Questions?
๐ Queensland Health: 13 43 25 84
๐ Reproductive Health: 1800 227 363
Find PrEP Prescriptions in:
Sexual Health Clinics in:
๐Toowoomba
Doctors Surgeries in:
๐Chinchilla ๐Dalby
๐Oakey ๐St George
๐ Warwick
Darling Downs & SW Hospitals & Urgent Care
Toowoomba City
๐ฅ Toowoomba Hospital
Pechey St, Toowoomba City QLD 4350
๐ +61 7 4616 6000
Hours: 24 Hours
Roma
๐ฅ Roma Hospital
197-243 McDowall St, Roma QLD 4455
๐ +61 7 4624 2700
Hours: 24 Hours
Stanthorpe
๐ฅ Stanthorpe Hospital
8 McGregor Terrace, Stanthorpe QLD 4380
๐ +61 7 4683 3400
Hours: 24 Hours
Warwick
๐ฅ Warwick Hospital
๐ +61 7 4660 3900
Hours: 24 Hours
Darling Downs & SW Sexual Health Clinic
Toowoomba
๐ฅ Sexual Health Services Baillie Henderson Hospital
Crn Hogg and Tor St Toowoomba 4350 QLD
๐ +61 7 4699 7000
Hours:
Monday to Friday
8:00am - 4:30pm
Darling Downs & SW Doctors Surgeries
Chinchilla
๐ฅ Goondir Health Services
75 Middle St, Chinchilla QLD 4413
๐ +61 7 4573 6841
Hours:
Monday to Thursday
8:30โฏam โ 4:00โฏpm
Friday
8:30am โ 1:30โฏpm
Dalby
๐ฅ Goondir Health Services
๐ +61 7 4679 5900
Hours:
Monday & Tuesday
8:30am - 5:00pm
Wednesday
10:00am - 5:00pm
Thursday
8:30am - 5:00pm
Friday
8:30am - 3:00pm
Oakey
๐ฅ Goondir Health Services
110 Campbell St, Oakey QLD 4401
๐ +61 7 4691 3372
Hours:
Monday to Thursday
8:30โฏam โ 4:30pm
Friday
8:30โฏam โ 1:30โฏpm
St George
๐ฅ Goondir Health Services
127 Victoria St, St George QLD 4487
๐ +61 7 4625 5040
Hours:
Monday to Thursday
8:30am โ 4:30โฏpm
Friday
8โฏ:00am โ 1:30โฏpm
Warwick
๐ฅ Condamine Medical Centre
๐ +61 7 4666 9666
Email: pm@conmed.com.au
Hours:
Monday to Friday
8:00am - 6:00pm
Saturday
8:30am - 12:00pm
Wide Bay & Central Queensland
Hospitals and Urgent Cares in:
๐Bundaberg West ๐Gladstone
๐Hervey Bay ๐Maryborough


๐ PEP
(Post-Exposure Prophylaxis)
Most common drugs:
Truvada/Descovy plus Raltegravir
โ ๏ธ Take within 72 hours of risk
PEP Questions?
๐ Call PEP Hotline: 13 43 25 84
๐ Queensland Health: 13 43 25 84
๐ Reproductive Health: 1800 227 363
Find PEP Prescriptions in:
Sexual Health Clinics in:
๐Bundaberg ๐Maryborough
๐Pialba
Doctors Surgeries in:
๐Biloela ๐Bundaberg West
๐Capalaba ๐ Coolum Beach
๐Gin Gin ๐Gladstone
๐Maryborough ๐Noosaville
๐Peregian Beach ๐Pialba
๐Point Vernon ๐Urraween
Wide Bay & Central Queensland


๐ DoxyPEP
(Post-Exposure Prophylaxis)
Most common drug:
Doxycycline
โ ๏ธ Take within 72 hours of Risk
Getting Doxy-PEP:
Try a sexual health clinic
Try your local GP or Online GP
For emergencies eg sexual assault, go to the ER.
Questions?
๐ Queensland Health: 13 43 25 84
๐ Reproductive Health: 1800 227 363
Find DoxyPEP Prescriptions in:
Sexual Health Clinics in:
๐Bundaberg ๐Maryborough
๐Pialba
Doctors Surgeries in:
๐Biloela ๐Bundaberg West
๐Capalaba ๐ Coolum Beach
๐Gin Gin ๐Gladstone
๐Maryborough ๐Noosaville
๐Peregian Beach ๐Pialba
๐Point Vernon ๐Urraween
Hospitals and Urgent Cares in:
๐Bundaberg West ๐Gladstone
๐Hervey Bay ๐Maryborough
Wide Bay & Central Queensland


๐ PrEP
(Pre-Exposure Prophylaxis)
Most common drugs:
Truvada, Descovy or Apretude
Questions?
๐ Queensland Health: 13 43 25 84
๐ Reproductive Health: 1800 227 363
Find PrEP Prescriptions in:
Sexual Health Clinics in:
๐Bundaberg ๐Maryborough
๐Pialba
Doctors Surgeries in:
๐Biloela ๐Bundaberg West
๐Capalaba ๐ Coolum Beach
๐Gin Gin ๐Gladstone
๐Maryborough ๐Noosaville
๐Peregian Beach ๐Pialba
๐Point Vernon ๐Urraween
Hospitals & Urgent Cares
Bundaberg West
๐ฅ Bundaberg Hospital
271 Bourbong St, Bundaberg West QLD 4670
๐ +61 7 4303 8100
Hours: 24 Hours
๐ฅ Bundaberg Medicare Urgent Care
53 Commercial Street, Kensington, QLD 4670
๐ +61 7 5316 3245
Hours:
Monday to Sunday
8:00am - 8:00pm
Gladstone
๐ฅ Gladstone Hospital
1 Park St, West Gladstone QLD 4680
๐ +61 7 4976 3200
Hours: 24 Hours
Hervey Bay
๐ฅ Hervey Bay Medicare Urgent Care
166 Boat Harbour Dr, Pialba QLD 4655
๐ +61 7 5294 0915
Hours:
Monday to Sunday
8:00am - 8:00pm
๐ฅ Hervey Bay Hospital
Cnr Nissen Street, &, 141/169 Urraween Rd, Pialba QLD 4655
๐ +61 7 4325 6666
Hours: 24 Hours
Maryborough
๐ฅ Maryborough Hospital
185 Walker St, Maryborough QLD 4650
๐ +61 7 4122 8222
Hours: 24 Hours
Rockhampton
๐ฅ Rockhampton Medicare Urgent Care
331 Yaamba Rd, Park Avenue QLD 4701
๐ +61 7 4937 6112
Hours:
Monday to Sunday
8:00am - 8:00pm
๐ฅ Rockhampton Hospital
2 Canning St, Rockhampton City QLD 4700
๐ +61 7 4920 6211
Hours: 24 Hours
Sexual Health Clinics
Bundaberg
๐ฅ Sexual Health Services Bundaberg Community Health
First floor Margaret Rose Centre
312 Bourbong St Bundaberg 4670 Qld
๐ +61 7 4150 2754
Email: BBH-QClinic@health.qld.gov.au
Hours:
Monday
8:30am - 3:00pm
Tuesdays & Wednesdays
8:30am to 5:00pm
Thursdays
9:00am - 6:00pm
Maryborough
๐ฅ Sexual Health Services Maryborough Hospital
Wide Bay Hospital and Health Service
167a Neptune Street, Maryborough 4650 QLD
๐ +61 7 4150 2754
Email: BBH-QClinic@health.qld.gov.au
Hours:
Call to confirm
Pialba
๐ฅ Sexual Health Services Hervey Bay Hospital
Wide Bay Hospital and Health Service 28 Torquay Road Pialba QLD 4655
๐ +61 7 4150 2754
Hours:
Call to confirm
Doctors Surgeries
Biloela
๐ฅ Biloela Medical Centre
Unit 5/38 Dawson Hwy, Biloela QLD 4715
๐ +61 7 4995 6200
Email: admin@biloelamedicalcentre.com.au
Hours:
Monday to Friday
8:30am - 5:00pm
Bundaberg West
๐ฅ West Bundaberg Medical Centre
294 Bourbong St, Bundaberg West QLD 4670
๐ +61 7 4152 2266
Email: wbmc@bigpond.com
Hours:
Monday to Friday
8:00am - 5:00pm
Saturday
8:00am - 2:30pm
Capalaba
๐ฅ Capalaba Medical Centre
189 Old Cleveland Rd, Capalaba QLD 4157
Request: Dr Jennifer Ludwig
๐ +61 7 3245 9600
Hours:
Monday to Thursday
7:30am - 7:00pm
Friday
7:30am - 5:00pm
Saturday
8:00am - 12:00pm
Sunday
8:30am - 12:00pm
Public Holidays
8:30am - 12:00pm
Coolum Beach
๐ฅ Coolum Beach 7 Day Doctors
Coolum Village Shopping Centre, 8/26 Birtwill St, Coolum Beach QLD 4573
๐ +61 7 5471 6333
Hours:
Monday to Friday
7.00am - 5.00pm
Saturday & Sunday
8.00am - 1.00pm
Gin Gin
๐ฅ Gin Gin Family Medical Centre
19 Branyan St, Bundaberg West QLD 4670
๐ +61 7 4157 2625
Request: Dr Riazal Ilyas Ali
Email:
reception@ginginfamilymedicalcentre.com.au
Hours:
Monday to Friday
8:30am -5:00pm
Gladstone
๐ฅ Gladstone Central Medical Centre
Nightowl Centre, Suite 22 Dawson Hwy, Gladstone Central QLD 4680
๐ +61 7 4972 8689
Email: info@gcmc.net.au
Hours:
Monday to Friday
8:00am - 5:00pm
Saturday
9:00am - 12:00pm
Maryborough
๐ฅ Maryborough Family Practice
82 Bazaar St, Maryborough QLD 4650
๐ +61 7 4123 3133
Request: Dr Peter Low
Email: reception@mfmp.com.au
Hours:
Monday to Friday
8:00am - 5:00pm
Saturday
8:00am โ 12:30pm
Noosaville
๐ฅ Weyba Medical Centre
18 Mary St, Noosaville QLD 4566
Request: Dr Craig Morgan Hendrie
๐ +61 7 5474 0033
Hours:
Monday to Friday
8:00am - 4:30pm
Saturday
8:30am - 11:00am
Peregian Beach
๐ฅ Peregian Beach Medical Centre
247 David Low Way, Peregian Beach QLD 4573
๐ +61 7 5471 2100
Email:
reception@peregianbeachmedical.com.au
Hours:
(Phones not answered after 4:45pm)
Monday to Friday
8:00am โ 5:00pm
Saturday
8:30am โ 12:30pm
Pialba
๐ฅ Ikram Family Practice
๐ +61 7 4128 1930
Request: Dr Nabil Ikram
Email: ikramfamilyprac@hotmail.com
Hours:
Monday to Friday
8:30am - 4:30pm
๐ฅ Main Street Medical Centre & Skin Clinic
๐ +61 7 4325 4000
Hours:
Monday to Friday
7:30am - 5:30pm
Point Vernon
๐ฅ Murphy Street Medical Centre
36 Murphy St, Point Vernon QLD 4655
๐ +61 7 4194 1099
Email: administration@oic.qld.gov.au.
Hours:
Monday to Friday
8:00am โ 5:00pm
Urraween
๐ฅ Family First Medical Centre Madsen Road
Unit 3/4/6 Madsen Rd, Urraween QLD 4655
๐Find here
๐ +61 7 4124 2466
Email: mail@familyfirstmedicalcentre.com.au
Hours:
Monday to Friday
8:00am - 5:00pm
๐ฅ Family First Medical Centre and Skin Cancer Clinic
5B/156 Urraween Rd, Urraween QLD 4655
๐ +61 7 4124 2466
Email: mail@familyfirstmedicalcentre.com.au
Hours:
Monday to Friday
7:30am โ 5:00pm
Saturday - Closed
Sundays
8:00am โ 12:00pm
๐ฅ Bayswater Family Practice
2 Bayswater Dr, Urraween QLD 4655
๐ +61 7 4197 1971
Email:
admin@bayswaterfamilypractice.com.au
Hours:
Monday to Friday
7:30am - 5:00pm
๐ฅ The Medical Centre Hervey Bay
Shop 2/6 Central Ave, Urraween QLD 4655
๐ +61 7 4124 6211
Email: administration@oic.qld.gov.au
Hours:
Monday to Friday
8:00am โ 5:00pm
Saturday
9:00am โ 1:00pm
Mackay & Whitsundays
Hospitals in:
๐Mackay ๐Proserpine


๐ PEP
(Post-Exposure Prophylaxis)
Most common drugs:
Truvada/Descovy plus Raltegravir
โ ๏ธ Take within 72 hours of risk
PEP Questions?
๐ Call PEP Hotline: 13 43 25 84
๐ Queensland Health: 13 43 25 84
๐ Reproductive Health: 1800 227 363
Find PEP Prescriptions in:
Sexual Health Clinics in:
๐Mackay
Doctors Surgeries in:
๐Airlie Beach ๐Andergrove
๐Proserpine ๐Slade Point
Mackay & Whitsundays


๐ DoxyPEP
(Post-Exposure Prophylaxis)
Most common drug:
Doxycycline
โ ๏ธ Take within 72 hours of Risk
Getting Doxy-PEP:
Try a sexual health clinic
Try your local GP or Online GP
For emergencies eg sexual assault, go to the ER.
Questions?
๐ Queensland Health: 13 43 25 84
๐ Reproductive Health: 1800 227 363
Find DoxyPEP Prescriptions in:
Sexual Health Clinics in:
๐Mackay
Doctors Surgeries in:
๐Airlie Beach ๐Andergrove
๐Proserpine ๐Slade Point
Hospitals in:
๐Mackay ๐Proserpine
Mackay & Whitsundays


๐ PrEP
(Pre-Exposure Prophylaxis)
Most common drugs:
Truvada, Descovy or Apretude
Questions?
๐ Queensland Health: 13 43 25 84
๐ Reproductive Health: 1800 227 363
Find PrEP Prescriptions in:
Sexual Health Clinics in:
๐Mackay
Doctors Surgeries in:
๐Airlie Beach ๐Andergrove
๐Proserpine ๐Slade Point
Hospitals
Mackay
๐ฅ Mackay Base Hospital Emergency Department
475 Bridge Rd, Mackay QLD 4740
๐ +61 7 4885 6000
Hours: 24 Hours
Private Fess Apply
๐ฅ Mater Mackay Emergency Care Centre
76 Willetts Rd, North Mackay QLD 4740
๐ +61 7 4965 5444
Hours:
Monday to Sunday
8:00am - 10:00pm
Proserpine
๐ฅ Proserpine Hospital Emergency Department
26-32 Taylor St, Proserpine Qld 4800
๐ +61 7 4813 9400
Hours: 24 Hours
Sexual Health Clinics
Mackay
๐ฅ Sexual Health Services Mackay Community Health Centre
12-14 Nelson St, Mackay QLD 4740
๐ +61 7 4968 3919
Hours:
Monday to Friday
8:00am - 4:30 pm
Doctors Surgeries
Airlie Beach
๐ฅ Whitsunday Doctors Service
257 Shute Harbour Rd, Airlie Beach QLD 4802
๐ +61 7 4967 7700
Request: Dr Karin Storm
Email: info@whitsundaydoctors.com.au
Hours:
Monday to Friday
8:00am - 5:00pm
Andergrove
๐ฅ Paul Hopkins Medical Complex
68 Celeber Dr, Andergrove QLD 4740
Request: Dr Luke Notley
๐ +61 7 4951 1311
Email: reception.paulhopkinsandergrove@gmail.com
Hours:
Monday to Friday
Call to confirm
๐ฅ Health on Central
26 Central Drive, Andergrove QLD 4740
๐ +61 7 4955 0555
Email: practice@healthoncentral.com.au
Hours:
Monday to Friday
8:15am - 5:00pm
Proserpine
๐ฅ Proserpine Medical Centre
60A Main St, Proserpine QLD 4800
Request: Dr Paul Joice
๐ +61 7 4945 1622
Email: reception@proserpinemedicalcentre.com.au
Hours:
Monday to Wednesday
8:00am - 5:00pm
Thursday - Closed
Friday
8:00am - 5:00pm
Slade Point
๐ฅ Slade Point Medical Centre
12/1 Finch St, Slade Point QLD 4740
๐Find here
Request: Dr Vishwa Bhartiya
๐ +61 7 4955 2300
Email: admin@sladepoint.com.au
Hours:
Monday to Friday
8:00am โ 5:00pm
Saturday and Sunday by Appointment
Rockhampton & Central Highlands
Hospitals & Urgent Cares in:
๐Biloela ๐Emerald
๐Rockhampton City


๐ PEP
(Post-Exposure Prophylaxis)
Most common drugs:
Truvada/Descovy plus Raltegravir
โ ๏ธ Take within 72 hours of risk
PEP Questions?
๐ Call PEP Hotline: 13 43 25 84
๐ Queensland Health: 13 43 25 84
๐ Reproductive Health: 1800 227 363
Find PEP Prescriptions in:
Sexual Health Clinics in:
๐Hidden Valley ๐Rockhampton City
๐Woorabinda
Doctors Surgeries in:
๐Biloela ๐Boyne Island
๐Rockhampton
Rockhampton & Central Highlands


๐ DoxyPEP
(Post-Exposure Prophylaxis)
Most common drug:
Doxycycline
โ ๏ธ Take within 72 hours of Risk
Getting Doxy-PEP:
Try a sexual health clinic
Try your local GP or Online GP
For emergencies eg sexual assault, go to the ER.
Questions?
๐ Queensland Health: 13 43 25 84
๐ Reproductive Health: 1800 227 363
Find DoxyPEP Prescriptions in:
Sexual Health Clinics in:
๐Hidden Valley ๐Rockhampton City
๐Woorabinda
Doctors Surgeries in:
๐Biloela ๐Boyne Island
๐Rockhampton
Hospitals & Urgent Cares in:
๐Biloela ๐Emerald
๐Rockhampton City
Rockhampton & Central Highlands


๐ PrEP
(Pre-Exposure Prophylaxis)
Most common drugs:
Truvada, Descovy or Apretude
Questions?
๐ Queensland Health: 13 43 25 84
๐ Reproductive Health: 1800 227 363
Find PrEP Prescriptions in:
Sexual Health Clinics in:
๐Hidden Valley ๐Rockhampton City
๐Woorabinda
Doctors Surgeries in:
๐Biloela ๐Boyne Island
๐Rockhampton
Hospitals & Urgent Cares
Biloela
๐ฅ Biloela Hospital Accident and Emergency
2 Hospital Rd, Biloela QLD 4715
๐ +61 7 4992 7000
Hours: 24 Hours
Rockhampton City
๐ฅ Rockhampton Hospital Emergency Department
2 Canning St, Rockhampton City QLD 4700
๐ +61 7 4920 6211
Hours: 24 Hours
๐ฅ Rockhampton Medicare Urgent Care
331 Yaamba Rd, Park Avenue QLD 4701
๐ +61 7 4937 6112
Hours:
Monday to Sunday
8:00am - 8:00pm
Emerald
๐ฅ Emerald Hospital Emergency Department
69 Hospital Rd, Emerald QLD 4720
๐ +61 7 4987 9400
Hours: 24 Hours
Sexual Health Clinics
Hidden Valley
๐ฅ Sexual Health Services - Capricorn Coast Hospital and Health Service
8 Hoskyn Dr, Hidden Valley QLD 4703
๐ +61 7 4932 5440
Email: 92bolsoverrockhampton@health.qld.gov.au
Hours:
Call to confirm - Outreach Service
Rockhampton City
๐ฅ Sexual Health Services Rockhampton
92 Bolsover St, Rockhampton City QLD 4700
๐ +61 7 4932 5440
Email: 92bolsoverrockhampton@health.qld.gov.au
Hours:
Monday
8:30 am - 4:30 pm
Tuesdays
8:30 am - 7:00pm
Wednesday to Friday
8:30 am - 4:30 pm
Woorabinda
๐ฅ Sexual Health Services Woorabinda Multipurpose Health Service
1 Munns Dr, Woorabinda QLD 4713
๐ +61 7 4932 5440
Email: 92bolsoverrockhampton@health.qld.gov.au
Hours:
Call to confirm - Outreach Service
Doctors Surgeries
Biloela
๐ฅ Biloela Medical Centre
Unit 5/38 Dawson Hwy, Biloela QLD 4715
๐ +61 7 4995 6200
Email: admin@biloelamedicalcentre.com.au
Hours:
Monday to Friday
8:30am - 5:00pm
Boyne Island
๐ฅ BITS Medical Centre
1 Hayes Ave, Boyne Island QLD 4680
๐ +61 7 4973 3000
Email: reception@bitsmedical.com.au
Hours:
Monday to Friday
8:00am - 5:00pm
Rockhampton
๐ฅ Alma Street Medical
150 Alma St, Rockhampton City QLD 4700
Request: Dr Bernard Van Heerden
๐ +61 7 4922 3300
Hours:
Monday to Friday
8:30am โ 5:00pm
๐ฅ City Heart Medical
Shop 2/23 Denham St, Rockhampton City QLD 4700
Request: Dr Sushil Kumar or Dr Leigh South
๐ +61 7 4922 4126
Email: info@cityheartmedical.com.au
Hours:
Monday to Friday
8:00am - 5:00pm
Saturday & Sunday
9:00am - 12:00pm
Help Getting PEP
PEP is a 28-day course of medication that can prevent HIV infection if started within 72 hours of a potential exposure, such as condomless sex, a broken condom or sexual assault
โณ Time Is Critical!
The sooner you start PEP, the more effective it is.
โฑ๏ธ 0โ24 hours: Most effective
โฑ๏ธ 24โ48 hours: Still works well
โฑ๏ธ 48โ72 hours: Still offered
โ After 72 hours: Too late for PEP, still seek medical help.
๐ฃ๏ธ What to Say to a Healthcare Provider:
Go to a hospital emergency room or sexual health clinic and state clearly:
"I may have been exposed to HIV. I want to start PEP".
It is crucial to mention that the potential exposure was within the last 72 hours.
You are not required to provide proof of the incident.
If you feel you are not being taken seriously, you can ask for:
"Can I talk to the on-call infectious diseases specialist."
๐ฒ You can show them this:
The offical ASHM guideline document
If You Encounter Resistance:
If a healthcare professional is hesitant to provide PEP, you can calmly state:
"Queensland Health guidelines for HIV post-exposure prophylaxis recommend it be offered within 72 hours of a potential exposure. Could you please consult the on-call HIV specialist or refer me to someone who can assist?".
โ ๏ธ For immediate advice and information on where to find a PEP provider, you can call the
Queensland PEP Hotline:
๐ 1800 022 226
๐ If you were assaulted: Call 1800 RESPECT (1800 737 732) for sexual assault, and domestic and family violence counselling.
If you feel you have been unfairly denied care, judged, or treated poorly, you have the right to file a complaint.
First, try to resolve the issue directly with the healthcare service. Writing an email outlining:
Who you spoke with
When you spoke with them
What happened
If you are not satisfied, you can contact the Office of the Health Ombudsman (OHO) Queensland, the state's independent health complaints agency.
๐ฑ๏ธ Website: www.oho.qld.gov.au
๐ Phone: 133 646
For complaints about a specific registered health practitioner, you can also contact the
Australian Health Practitioner Regulation Agency (AHPRA).
Where to Find Support:
Queensland Positive People (QPP): Provides support, advocacy, and prevention services for people living with or at risk of HIV.
๐ฑ๏ธ Website: qpp.org.au
๐ Phone: +617 3013 5555
Help Getting Doxy-PEP
Doxy-PEP involves taking a 200mg dose of doxycycline, an antibiotic, within 72 hours of unprotected sex to reduce the risk of contracting sexually transmitted infections (STIs) like chlamydia and syphilis.
โณTime Is Critical
Doxy-PEP must be started within 72 hours to be effective.
Accessing Doxy-PEP in Queensland:
๐ฃ๏ธ How to Ask for Doxy-PEP:
Be direct with your doctor/nurse:
"I am at high risk for STIs and I would like to use Doxy-PEP for prevention".
You can also mention:
"I know the ASHM consensus statement supports its use for people like me. Can we discuss if itโs right for me?โ.
You do not need to wait until you have an STI to ask for this preventative measure.
โ If a Provider is Unwilling to Prescribe:
If a doctor is unfamiliar with or refuses to prescribe Doxy-PEP, you can say:
โOff-label use is common in sexual health, and ASHM has released a consensus statement. Iโm informed and requesting it for STI prevention".
You can also ask:
"Can I be referred to a sexual health doctor if youโre not comfortable prescribing?".
Show them the guidelines:
Showing them the official ASHM Doxy-PEP Statement can also be helpful
๐ If you were assaulted: Call 1800 RESPECT (1800 737 732) for sexual assault, and domestic and family violence counselling.
If you feel you have been unfairly denied care, judged, or treated poorly, you have the right to file a complaint.
First, try to resolve the issue directly with the healthcare service. Writing an email outlining:
Who you spoke with
When you spoke with them
What happened
If you are not satisfied, you can contact the Office of the Health Ombudsman (OHO) Queensland, the state's independent health complaints agency.
๐ฑ๏ธ Website: www.oho.qld.gov.au
๐ Phone: 133 646
For complaints about a specific registered health practitioner, you can also contact the
Australian Health Practitioner Regulation Agency (AHPRA).
Where to Find Support:
Queensland Positive People (QPP): Provides support, advocacy, and prevention services for people living with or at risk of HIV.
๐ฑ๏ธ Website: qpp.org.au
๐ Phone: +617 3013 5555
Help Getting PrEP
PrEP is a daily medication that is highly effective at preventing HIV when taken as prescribed. In Australia, PrEP is subsidised through the Pharmaceutical Benefits Scheme (PBS), making it accessible to anyone at risk.
๐ฃ๏ธ How to Start the Conversation about PrEP:
A simple and direct approach is best:
โI want PrEP to protect myself from HIVโ.
You can add:
โIโm sexually active and want PrEP to prevent HIV".
โOvercoming Barriers to Access:
If a doctor suggests you are not at high risk or doesn't prescribe PrEP, you can respond:
โIโm eligible under ASHM guidelines and PrEP is available on the PBS. Could you refer me to someone who does prescribe PrEP...?".
The Queensland PrEP Hotline can also offer advice and help you find a prescriber:
๐ 1800 636 241
๐ Your Rights and Support Systems in Queensland
Consider making a your experience a learning opportunity for the medical professional/staff. Tap below to learn the more.
๐ If you were assaulted: Call 1800 RESPECT (1800 737 732) for sexual assault, and domestic and family violence counselling.
In an emergency, always call 000.
If you feel you have been unfairly denied care, judged, or treated poorly, you have the right to file a complaint.
First, try to resolve the issue directly with the healthcare service. Writing an email outlining:
Who you spoke with
When you spoke with them
What happened
If you are not satisfied, you can contact the Office of the Health Ombudsman (OHO) Queensland, the state's independent health complaints agency.
๐ฑ๏ธ Website: www.oho.qld.gov.au
๐ Phone: 133 646
For complaints about a specific registered health practitioner, you can also contact the
Australian Health Practitioner Regulation Agency (AHPRA).
Where to Find Support:
Queensland Positive People (QPP): Provides support, advocacy, and prevention services for people living with or at risk of HIV.
๐ฑ๏ธ Website: qpp.org.au
๐ Phone: +617 3013 5555
How to Make a Complaint
If you feel you have been unfairly denied care, judged, or treated poorly, you have the right to file a complaint.
First, try to resolve the issue directly with the healthcare service. Writing an email outlining:
Who you spoke with
When you spoke with them
What happened
If you are not satisfied, you can contact the Office of the Health Ombudsman (OHO) Queensland, the state's independent health complaints agency.
๐ฑ๏ธ Website: www.oho.qld.gov.au
๐ Phone: 133 646
For complaints about a specific registered health practitioner, you can also contact the
Australian Health Practitioner Regulation Agency (AHPRA).
โค๏ธ Where to Find Support:
Queensland Positive People (QPP): Provides support, advocacy, and prevention services for people living with or at risk of HIV.
๐ฑ๏ธ Website: qpp.org.au
๐ Phone: +617 3013 5555
Disclaimer:
Not Professional Advice
No Liability & Use at Your Own Risk
No Endorsement of any Provider
ยฉ 2025. All rights reserved.




