๐โโ๏ธEXIT Here to weather.com
South East Queenslands
Brisbane Metro (North & South)
Options Available in:
Gold Coast
Options Available in:


Sunshine Coast & Gympie
Options Available in:






๐Bowen Hills ๐Brisbane City
๐Bulimba ๐Chermside West
๐Fortitude Valley ๐Herston
๐Highgate Hill ๐Newmarket
๐ Windsor ๐Woolloongabba
Choose from:
๐Burleigh Heads ๐Hope Island
๐Miami ๐Robina
๐Southport
Choose from:
๐Birtinya ๐Caloundra
๐Cooroy ๐ Gympie
๐Nambour ๐Tewantin
Choose from:












Australia PPD Map Key


Hospital Emergency Room
Urgent Care Facilities
Doctors Surgeries with Sexual Health Doctors & Nurses
HIV/AID Organisation with Healthcare Facilities
Sexual Health Clinics
Youth Organisation with Healthcare Facilities
Sex Worker Organisations with Sexual Health Outreach Clinic (sex worker only)
๐ฅClinic 365
๐ 1300 222 365
Email: hello@clinic365.com.au
Hours:
8:00am - 8:00pm
๐ฅ MediLeave
๐ +61 3 7047 9244
Email: support@doctorondemand.com
Hours: 9:00am - 5:00pm
๐ฅ Doctors On Demand
๐ (800) 997-6196
Email: support@doctorondemand.com
Hours: 24 Hours
๐ฅ Instant Consult
๐ 1300 003 310
Email: support@instantconsult.com.au
Hours:
Monday to Sunday
6:00am - 12:00am
๐ฅ Hola Health
Email: support@hola.health
Hours: 24 Hours
๐ฅ My Emergency Doctor
๐ 1800 123 633
Email: ITSupport@myemergencydr.com.au
Hours: 24 Hours
๐ฅ Hey Fella
๐ 1300 783 667
Email: hey@heyfella.com.au
Hours:
Monday to Sunday
8:00am - 10:00pm
๐ฅ Hello Home Doctor
๐Find here/Book Here
๐ +613 9998 6877
Email: info@hhds.com.au
Hours:
Monday to Friday
6:00pm - 8:00am
Saturday
12:00pm - 8:00am
Sunday & Public Holidays
24 Hours
๐ฅ Health Engine
๐Find here
๐ 1300 377 639
Email: support@healthengine.com.au
Hours: 24 Hours
๐ฅ Hot Doc
๐Find here/Book here
๐ 1300 468 362
Email: hello@hotdoc.com.au
Hours: 24 Hours
๐ฅ PrEP Connect
Email: info@prepconnect.com.au
Hours:
Monday
6:00pm - 8:00pm
Friday
6:00pmโ8:00pm
Saturday
8:00amโ12:00pm
Only prescribes PrEP
๐ฅ PrEP Health Australia
๐Find/Book here
๐ 1300 479 023
Hours: Unknown






Australian Online Doctors
Brisbane Metro (North & South)
Hospitals in:
๐Chermside West ๐Herston
๐Woolloongabba


๐ PEP
(Post-Exposure Prophylaxis)
Most common drugs:
Truvada/Descovy plus Raltegravir
โ ๏ธ Take within 72 hours of risk
PEP Questions?
๐ Call PEP Hotline: 13 43 25 84
๐ Queensland Health: 13 43 25 84
๐ Reproductive Health: 1800 227 363
Find PEP Prescriptions in:
Sexual Health Clinics in:
๐Brisbane City ๐ Fortitude Valley
๐Windsor ๐Woolloongabba
Doctors Surgeries in:
๐Bowen Hill ๐Brisbane City
๐Bulimba ๐Fortitude Valley
๐Highgate Hill ๐Newmarket
๐Windsor
Brisbane Metro (North & South)


๐ DoxyPEP
(Post-Exposure Prophylaxis)
Most common drug:
Doxycycline
โ ๏ธ Take within 72 hours of Risk
Getting Doxy-PEP:
Try a sexual health clinic
Try your local GP or Online GP
For emergencies eg sexual assault, go to the ER.
Questions?
๐ Queensland Health: 13 43 25 84
๐ Reproductive Health: 1800 227 363
Find DoxyPEP Prescriptions in:
Sexual Health Clinics in:
๐Brisbane City ๐ Fortitude Valley
๐Windsor ๐Woolloongabba
Doctors Surgeries in:
๐Bowen Hill ๐Brisbane City
๐Bulimba ๐Fortitude Valley
๐Highgate Hill ๐Newmarket
๐Windsor
Hospitals in:
๐Chermside West ๐Herston
๐Woolloongabba
Brisbane Metro (North & South)


๐ PrEP
(Pre-Exposure Prophylaxis)
Most common drugs:
Truvada, Descovy or Apretude
Questions?
๐ Queensland Health: 13 43 25 84
๐ Reproductive Health: 1800 227 363
Find PrEP Prescriptions in:
Sexual Health Clinics in:
๐Brisbane City ๐ Fortitude Valley
๐Windsor ๐Woolloongabba
Doctors Surgeries in:
๐Bowen Hill ๐Brisbane City
๐Bulimba ๐Fortitude Valley
๐Highgate Hill ๐Newmarket
๐Windsor
Brisbane Metro Hospitals
Woolloongabba
๐ฅ Princess Alexandra Hospital Emergency Department
199 Ipswich Rd, Woolloongabba QLD 4102
๐ +61 7 3176 2111
Hours: 24 Hours
Herston
๐ฅ Royal Brisbane & Womenโs Hospital Emergency Department
Cnr Butterfield St & Bowen Bridge Rd, Herston QLD 4029
๐ +61 7 3646 8111
Hours: 24 Hours
Chermside West
๐ฅ The Prince Charles Hospital Emergency Department
Rode Rd, Chermside West QLD 4032
๐ +61 7 3139 4000
Hours: 24 hours
Sexual Health Clinics
Brisbane City
Appointment Only
๐ฅ Clinic 16 | Metro North Sexual Health Centre
1/270 Roma St, Brisbane City QLD 4000
๐ +61 7 3837 5611
Request: Dr Kate Beath, Dr Tracey Bruce or Dr Julia Smith, Dr Kim Hanson
Email: shhs@health.qld.gov.au
Hours:
Monday to Friday
8:30am โ 4:00pm
Fortitude Valley
๐ฅ QCGP+ Clinic
16/421 Brunswick St, Fortitude Valley QLD 4006
๐ +61 7 3017 1777
Email: qcgp@qc.org.au
Hours:
Monday to Friday
9:00am - 5:00pm
Windsor
๐ฅ Stonewall Medical Centre
52 Newmarket Rd, Windsor QLD 4030
๐ +61 7 3857 1222
Hours:
(Reception turn phones off 30 minutes prior to close).
Monday
8:30am โ 1:00pm
2:00pm - 7:00pm
Tuesday & Wednesday
8:30am โ 1:00pm
2:00pm - 6:00pm
Thursday
8:30am โ 1:00pm
2:00pm - 8:00pm
Friday
8:30am โ 1:00pm
2:00pm - 6:00pm
Saturday
8:30am โ 12:00pm
Woolloongabba
Appointment Only
๐ฅ Brisbane Metro South Sexual Health Service (BMSSH)
Princess Alexandra Hospital, Level 1, Building 17, 199 Ipswich Road, Woolloongabba, QLD 4102
๐ +61 7 3176 5881
Email: mssh@health.qld.gov.au
Hours:
Monday to Friday
8:00am - 4:00pm
Brisbane Metro Doctors Surgeries
Brisbane City
๐ฅ Queen Street Medical Centre
Level 6, 141 Queen Street (Queen St Mall), Brisbane City QLD 4000
Request: Dr Scott Allison
๐ +61 7 3229 9355
Email: admin@queenstmed.com.au
Hours:
Monday to Thursday
7:30 am โ 5:00 pm
Friday
7:30 am โ 4:30 pm
Bowen Hills
๐ฅ Better Access Medical
1 Hamilton Pl, Bowen Hills QLD 4006 (Use side entrance from car park)
๐ +61 7 3620 8111 or 1800 172 076
Email: medical@quihn.org
Hours:
Monday to Friday
8:30am - 4:30pm
Bulimba
๐ฅ Oxford Street Medical Centre Bulimba
Level 1, 200 Oxford Street, Bulimba, QLD, 4171
๐ +61 7 3902 0099
Hours:
Monday to Friday
7:30am - 5:00pm
Saturday
8:00am - 1:00pm
Fortitude Valley
๐ฅ Holdsworth House
116 Robertson Street, Fortitude Valley, QLD 4006
๐ +61 7 3894 0794
Email: brisbane@holdsworthhouse.com.au
Hours:
Monday to Thursday
7:30am โ 6:00pm
Friday
7:30am โ 4:00pm
Highgate Hill
๐ฅ Highgate Hill Doctors
196 Gladstone Road, Highgate Hill QLD 4101
๐ +61 7 3036 2678
Email: reception@highgatehilldoctors.com.au
Hours:
Monday to Thursday
7:15am โ 5.30pm
Friday
7:30am โ 5:30pm
Saturday/ Public Holiday
8:30am โ 12:00pm
๐ฅ Gladstone Road Medical Centre
38 Gladstone Rd, Highgate Hill QLD 4101
๐ +61 7 3844 9599
Email: reception@grmc.com.au
Hours:
Monday
7:30am - 5:00pm
Tuesday
7:30am - 3:00pm
Wednesday to Friday
7:30am - 5:00pm
Saturday (by appointment only)
8:00 am - 12:00 pm
Newmarket
๐ฅ Doctors at Newmarket
76 Enoggera Rd, Newmarket QLD 4051
๐ +61 7 3356 3300
Email: reception@doctorsatnewmarket.com.au
Hours:
Monday to Thursday
8:00am - 5:00pm
Friday
8:00am - 1:00pm
Gold Coast
Hospitals & Urgent Care in:
๐Southport ๐Robina


๐ PEP
(Post-Exposure Prophylaxis)
Most common drugs:
Truvada/Descovy plus Raltegravir
โ ๏ธ Take within 72 hours of risk
PEP Questions?
๐ Call PEP Hotline: 13 43 25 84
๐ Queensland Health: 13 43 25 84
๐ Reproductive Health: 1800 227 363
Find PEP Prescriptions in:
Sexual Health Clinics in:
๐Southport
Doctors Surgeries in:
๐Burleigh Heads ๐Hope Island
๐Miami ๐ Robina
Gold Coast


๐ DoxyPEP
(Post-Exposure Prophylaxis)
Most common drug:
Doxycycline
โ ๏ธ Take within 72 hours of Risk
Getting Doxy-PEP:
Try a sexual health clinic
Try your local GP or Online GP
For emergencies eg sexual assault, go to the ER.
Questions?
๐ Queensland Health: 13 43 25 84
๐ Reproductive Health: 1800 227 363
Find DoxyPEP Prescriptions in:
Sexual Health Clinics in:
๐Southport
Doctors Surgeries in:
๐Burleigh Heads ๐Hope Island
๐Miami ๐ Robina
Hospitals & Urgent Care in:
๐Southport ๐Robina
Gold Coast


๐ PrEP
(Pre-Exposure Prophylaxis)
Most common drugs:
Truvada, Descovy or Apretude
Questions?
๐ Queensland Health: 13 43 25 84
๐ Reproductive Health: 1800 227 363
Find PrEP Prescriptions in:
Sexual Health Clinics in:
๐Southport
Doctors Surgeries in:
๐Burleigh Heads ๐Hope Island
๐Miami ๐ Robina
Gold Coast Hospitals & Urgent Care
Southport
๐ฅ Southport Medicare Urgent Care
178 Nerang St, Southport QLD 4215
๐ +61 7 5680 0040
Hours:
Monday to Sunday
8:00am - 10:00pm
๐ฅ Gold Coast University Hospital Emergency Room
1 Hospital Blvd, Southport QLD 4215
๐ +61 1300 744 284
Hours: 24 Hours
Robina
๐ฅ Robina Hospital Emergency Department
2 Bayberry Ln, Robina QLD 4226
๐ +61 7 5668 6000
Hours: 24 Hours
Gold Coast Sexual Health Clinics
Southport
๐ฅ Gold Coast Sexual Health
Level 4 Southport Health Precinct 16-30, 16/30 High St, Southport QLD 4215
๐ +61 7 5687 9200
Email: sexualhealthgc@health.qld.gov.au
Hours:
Monday
7โฏ:00am โ 4:30โฏpm
Tuesday
7โฏ:00am โ 4:30โฏpm
Wednesday
7โฏ:00am โ 12:30โฏpm
2:30pm โ 5:30โฏpm
Thursday
7:00โฏamโ12:30โฏpm
2:00pm โ 5:30โฏpm
Friday
7โฏ:00am โ 4:00โฏpm
Gold Coast Doctors Surgeries
Burleigh Heads
๐ฅ Burleigh Heads Medical Centre
47 West Burleigh Rd, Burleigh Heads, Burleigh Heads, QLD 4220
Request: Dr Natalie Jarrett or
Dr Tim Farrell
๐ +61 7 5535 1844
Email: info@bhmc.net.au
Hours:
Monday
8:00โฏam โ 6:00โฏpm
Tuesday
8:00โฏam โ 5:00โฏpm
Wednesday
8:00โฏam โ 6:00โฏpm
Thursday & Friday
8โฏ:00am โ 5:00โฏpm
Saturday
8:00โฏam โ 1:00โฏpm
Hope Island
๐ฅ Hope Island Medical Centre
Inside Hope Island Shopping Centre, 10 Santa Barbara Rd, Hope Island QLD 4212
Request: Dr George Selim
๐ +61 7 5510 8199
Hours:
Monday to Thursday
8:00am - 6:00pm
Friday
8:00am - 5:00pm
Saturday
8:00am - 12:00pm
Miami
๐ฅ Miami Family Medical Centre
1922 Gold Coast Hwy, Miami QLD 4220
๐ +61 7 5535 1033
Request: Dr Jacqui McLaughlin or
Dr Douglas Graham
Email: reception@miamifamilymedicalcentre.com.au
Hours:
Monday to Friday
8:00am โ 5:00pm
Saturday
8:00am โ 2:00pm
Robina
๐ฅ Robina Medical & Dental Centre
1 Campus Cres, Robina QLD 4226
๐ +61 7 5638 2100
Hours:
Monday to Friday
7:30am - 5:30pm
Saturday
8:00am - 4:00pm
Ipswich, Logan & West Moreton
Hospitals & Urgent Care in:
๐Beaudesert ๐Browns Plains
๐Ipswich ๐ Meadowbrook


๐ PEP
(Post-Exposure Prophylaxis)
Most common drugs:
Truvada/Descovy plus Raltegravir
โ ๏ธ Take within 72 hours of risk
PEP Questions?
๐ Call PEP Hotline: 13 43 25 84
๐ Queensland Health: 13 43 25 84
๐ Reproductive Health: 1800 227 363
Find PEP Prescriptions in:
Sexual Health Clinics in:
๐ Meadowbrook ๐Ipswich
Doctors Surgeries in:
๐Browns Plains ๐Logan Central
๐Gatton
Ipswich, Logan & West Moreton


๐ DoxyPEP
(Post-Exposure Prophylaxis)
Most common drug:
Doxycycline
โ ๏ธ Take within 72 hours of Risk
Getting Doxy-PEP:
Try a sexual health clinic
Try your local GP or Online GP
For emergencies eg sexual assault, go to the ER.
Questions?
๐ Queensland Health: 13 43 25 84
๐ Reproductive Health: 1800 227 363
Find DoxyPEP Prescriptions in:
Sexual Health Clinics in:
๐ Meadowbrook ๐Ipswich
Doctors Surgeries in:
๐Browns Plains ๐Logan Central
๐Gatton
Hospitals & Urgent Care in:
๐Beaudesert ๐Browns Plains
๐Ipswich ๐ Meadowbrook
Ipswich, Logan & West Moreton




๐ PrEP
(Pre-Exposure Prophylaxis)
Most common drugs:
Truvada, Descovy or Apretude
Questions?
๐ Queensland Health: 13 43 25 84
๐ Reproductive Health: 1800 227 363
Find PrEP Prescriptions in:


Sexual Health Clinics in:
๐ Meadowbrook ๐Ipswich
Doctors Surgeries in:
๐Browns Plains ๐Logan Central
๐Gatton






Ipswich, Logan & Moreton Hospitals & Urgent Care
Browns Plains
๐ฅ Logan Medicare Urgent Care Clinic
2/10 Grand Plaza Dr, Browns Plains QLD 4118
๐Find here
๐ +61 7 3380 0150
Hours:
Monday to Sunday
8:00am - 10:00pm
Ipswich
๐ฅ Ipswich Hospital Emergency Department
Chelmsford Ave, Ipswich QLD 4305
๐ +61 7 3810 1111
Hours: 24 Hours
Meadowbrook
๐ฅ Logan Hospital Emergency Department
Armstrong Rd & Loganlea Rd, Meadowbrook QLD 4131
๐ +61 7 3299 8899
Hours: 24 Hours
Beaudesert
๐ฅ Beaudesert Hospital Emergency Department
64 Tina Street, Beaudesert QLD 4285
๐ +61 7 5541 9111
Hours: 24 Hours
Ipswich, Logan & Moreton Sexual Health Clinics
Ipswich
๐ฅ Ipswich Sexual Health & BBV Service
Main Foyer, Ground Floor Ipswich Health Plaza 21 Bell St Ipswich 4305 Qld
๐ +61 7 3817 2428
Email: WestMoretonSexualHealth@health.qld.gov.au
Hours:
Monday to Wednesday
8:30 am - 4:00 pm
Thursdays
9:00 am - 4:00 pm
Friday
8:30 am - 4:00 pm
Meadowbrook
Appointment Only
๐ฅ Logan Sexual Health Service
Cnr Loganlea Rod & Armstrong Road, Meadowbrook Qld 4131
๐Find here
๐ +61 7 3176 5881 or 0800 322 226
Hours:
Monday to Friday
Hours unknown
Ipswich, Logan & Moreton Doctors Surgeries
Browns Plains
๐ฅ Browns Plains Medical & Dental Centre
2-10 Grand Plaza Drive, Browns Plains QLD 4118
Request: Dr Susan Lee or
Dr Andrew Hammond
๐ +61 7 3380 0111
Hours:
Monday to Thursday
7:00am - 6:00pm
Friday
7:00am - 5:00pm
Saturday & Sunday
8:00am - 5:00pm
Public holidays
8:00am - 4:00pm
Logan Central
๐ฅ Logan Central Medical Centre
1 Wembley Road, Logan Central QLD 4114
Request: Dr Krishan Prasad
๐ +61 7 3208 7566
Hours:
Monday
6:00am - 5:00pm
Tuesday
6:00am - 4:00pm
Wednesday
7:00am - 5:00pm
Thursday
6:00am - 5:00pm
Friday
7:00am - 2:00pm
Saturday
7:00am - 2.30pm
Sunday
7:00am - 12:30 pm
Gatton
๐ฅ Gatton Medical Centre
15 William St, Gatton QLD 4343
Request: Dr Seema Ran
๐ +61 7 5462 1855
Email: office@gattonmedical.com.au
Hours:
Monday to Friday
8:00am - 5:15pm
Saturday
8:30am - 2:00pm
Sunshine Coast & Gympie
Hospitals & Urgent Care in:
๐Birtinya ๐Gympie
๐Nambour


๐ PEP
(Post-Exposure Prophylaxis)
Most common drugs:
Truvada/Descovy plus Raltegravir
โ ๏ธ Take within 72 hours of risk
PEP Questions?
๐ Call PEP Hotline: 13 43 25 84
๐ Queensland Health: 13 43 25 84
๐ Reproductive Health: 1800 227 363
Find PEP Prescriptions in:
Sexual Health Clinics in:
๐Caloundra ๐Gympie
๐Nambour
Doctors Surgeries in:
๐Caloundra ๐Cooroy
๐Tewantin
Sunshine Coast & Gympie


๐ DoxyPEP
(Post-Exposure Prophylaxis)
Most common drug:
Doxycycline
โ ๏ธ Take within 72 hours of Risk
Getting Doxy-PEP:
Try a sexual health clinic
Try your local GP or Online GP
For emergencies eg sexual assault, go to the ER.
Questions?
๐ Queensland Health: 13 43 25 84
๐ Reproductive Health: 1800 227 363
Find DoxyPEP Prescriptions in:
Sexual Health Clinics in:
๐Caloundra ๐Gympie
๐Nambour
Doctors Surgeries in:
๐Caloundra ๐Cooroy
๐Tewantin
Hospitals & Urgent Care in:
๐Birtinya ๐Gympie
๐Nambour
Sunshine Coast & Gympie


๐ PrEP
(Pre-Exposure Prophylaxis)
Most common drugs:
Truvada, Descovy or Apretude
Questions?
๐ Queensland Health: 13 43 25 84
๐ Reproductive Health: 1800 227 363
Find PrEP Prescriptions in:
Sexual Health Clinics in:
๐Caloundra ๐Gympie
๐Nambour
Doctors Surgeries in:
๐Caloundra ๐Cooroy
๐Tewantin
Sunshine Coast & Gympie Hospitals & Urgent Care
Birtinya
๐ฅ Sunshine Coast University Hospital
6 Doherty St, Birtinya QLD 4575
๐ +61 7 5202 0000
Hours: 24 Hours
Gympie
๐ฅ Gympie Hospital
๐ +61 7 5470 6600
Hours: 24 Hours
Nambour
๐ฅ Nambour General Hospital
Hospital Road, Nambour QLD 4560
๐ +61 7 5470 6600
Hours: 24 Hours
Sunshine Coast & Gympie Sexual Health Clinics
Caloundra
๐ฅ Sexual Health Services Caloundra Health Service
2 West Terrace, Caloundra QLD 4551
๐ +61 7 3542 5065
Hours:
Monday to Friday
8:00am - 4:00pm
Gympie
๐ฅ Sexual Health Services Gympie Hospital
Dunstan Building, Gympie Hospital 12 Henry St, Gympie 4570 QLD
๐ +61 7 3542 5065
Hours:
Call for hours
Nambour
๐ฅ Sexual Health Services Nambour General Hospital
1-3 Mapleton Rd, Nambour 4560 Qld
๐Find here
๐ +61 7 3542 5065
Hours:
Call for hours
Sunshine Coast & Gympie Doctors Surgeries
Caloundra
๐ฅ Ochre Medical Centre Caloundra
Bradfield House, Suite 5/20 Kalinga St, Caloundra QLD 4551
Request: Dr Tim Mahar
๐ +61 7 5491 1144
Email: caloundra.admin@ochrehealth.com.au
Hours:
Monday to Friday
8:00am - 5:00pm
Cooroy
๐ฅ Cooroy Family Doctor
Request: Dr Jenny Souter
๐ +61 7 5472 0064
Email: reception@cooroyfamilypractice.com.
Hours:
Monday to Friday
8.00am - 4.00pm
Tewantin
๐ฅ Tewantin Medical Centre
2/84 Poinciana Avenue Tewantin QLD 4565
Request: Dr Miranda Price
๐ +61 7 5313 3277
Email: info@tewantinmedicalcentre.com.au
Hours:
Monday to Friday
8:00am โ 5:00pm
Saturday
8:00am โ 12:00pm
Help Getting PEP
PEP is a 28-day course of medication that can prevent HIV infection if started within 72 hours of a potential exposure, such as condomless sex, a broken condom or sexual assault
โณ Time Is Critical!
The sooner you start PEP, the more effective it is.
โฑ๏ธ 0โ24 hours: Most effective
โฑ๏ธ 24โ48 hours: Still works well
โฑ๏ธ 48โ72 hours: Still offered
โ After 72 hours: Too late for PEP, still seek medical help.
๐ฃ๏ธ What to Say to a Healthcare Provider:
Go to a hospital emergency room or sexual health clinic and state clearly:
"I may have been exposed to HIV. I want to start PEP".
It is crucial to mention that the potential exposure was within the last 72 hours.
You are not required to provide proof of the incident.
If you feel you are not being taken seriously, you can ask for:
"Can I talk to the on-call infectious diseases specialist."
๐ฒ You can show them this:
The offical ASHM guideline document
If You Encounter Resistance:
If a healthcare professional is hesitant to provide PEP, you can calmly state:
"Queensland Health guidelines for HIV post-exposure prophylaxis recommend it be offered within 72 hours of a potential exposure. Could you please consult the on-call HIV specialist or refer me to someone who can assist?".
โ ๏ธ For immediate advice and information on where to find a PEP provider, you can call the
Queensland PEP Hotline:
๐ 1800 022 226
๐ If you were assaulted: Call 1800 RESPECT (1800 737 732) for sexual assault, and domestic and family violence counselling.
If you feel you have been unfairly denied care, judged, or treated poorly, you have the right to file a complaint.
First, try to resolve the issue directly with the healthcare service. Writing an email outlining:
Who you spoke with
When you spoke with them
What happened
If you are not satisfied, you can contact the Office of the Health Ombudsman (OHO) Queensland, the state's independent health complaints agency.
๐ฑ๏ธ Website: www.oho.qld.gov.au
๐ Phone: 133 646
For complaints about a specific registered health practitioner, you can also contact the
Australian Health Practitioner Regulation Agency (AHPRA).
Where to Find Support:
Queensland Positive People (QPP): Provides support, advocacy, and prevention services for people living with or at risk of HIV.
๐ฑ๏ธ Website: qpp.org.au
๐ Phone: +617 3013 5555
Help Getting Doxy-PEP
Doxy-PEP involves taking a 200mg dose of doxycycline, an antibiotic, within 72 hours of unprotected sex to reduce the risk of contracting sexually transmitted infections (STIs) like chlamydia and syphilis.
โณTime Is Critical
Doxy-PEP must be started within 72 hours to be effective.
Accessing Doxy-PEP in Queensland:
๐ฃ๏ธ How to Ask for Doxy-PEP:
Be direct with your doctor/nurse:
"I am at high risk for STIs and I would like to use Doxy-PEP for prevention".
You can also mention:
"I know the ASHM consensus statement supports its use for people like me. Can we discuss if itโs right for me?โ.
You do not need to wait until you have an STI to ask for this preventative measure.
โ If a Provider is Unwilling to Prescribe:
If a doctor is unfamiliar with or refuses to prescribe Doxy-PEP, you can say:
โOff-label use is common in sexual health, and ASHM has released a consensus statement. Iโm informed and requesting it for STI prevention".
You can also ask:
"Can I be referred to a sexual health doctor if youโre not comfortable prescribing?".
Show them the guidelines:
Showing them the official ASHM Doxy-PEP Statement can also be helpful
๐ If you were assaulted: Call 1800 RESPECT (1800 737 732) for sexual assault, and domestic and family violence counselling.
If you feel you have been unfairly denied care, judged, or treated poorly, you have the right to file a complaint.
First, try to resolve the issue directly with the healthcare service. Writing an email outlining:
Who you spoke with
When you spoke with them
What happened
If you are not satisfied, you can contact the Office of the Health Ombudsman (OHO) Queensland, the state's independent health complaints agency.
๐ฑ๏ธ Website: www.oho.qld.gov.au
๐ Phone: 133 646
For complaints about a specific registered health practitioner, you can also contact the
Australian Health Practitioner Regulation Agency (AHPRA).
Where to Find Support:
Queensland Positive People (QPP): Provides support, advocacy, and prevention services for people living with or at risk of HIV.
๐ฑ๏ธ Website: qpp.org.au
๐ Phone: +617 3013 5555
Help Getting PrEP
PrEP is a daily medication that is highly effective at preventing HIV when taken as prescribed. In Australia, PrEP is subsidised through the Pharmaceutical Benefits Scheme (PBS), making it accessible to anyone at risk.
๐ฃ๏ธ How to Start the Conversation about PrEP:
A simple and direct approach is best:
โI want PrEP to protect myself from HIVโ.
You can add:
โIโm sexually active and want PrEP to prevent HIV".
โOvercoming Barriers to Access:
If a doctor suggests you are not at high risk or doesn't prescribe PrEP, you can respond:
โIโm eligible under ASHM guidelines and PrEP is available on the PBS. Could you refer me to someone who does prescribe PrEP...?".
The Queensland PrEP Hotline can also offer advice and help you find a prescriber:
๐ 1800 636 241
๐ Your Rights and Support Systems in Queensland
Consider making a your experience a learning opportunity for the medical professional/staff. Tap below to learn the more.
๐ If you were assaulted: Call 1800 RESPECT (1800 737 732) for sexual assault, and domestic and family violence counselling.
In an emergency, always call 000.
If you feel you have been unfairly denied care, judged, or treated poorly, you have the right to file a complaint.
First, try to resolve the issue directly with the healthcare service. Writing an email outlining:
Who you spoke with
When you spoke with them
What happened
If you are not satisfied, you can contact the Office of the Health Ombudsman (OHO) Queensland, the state's independent health complaints agency.
๐ฑ๏ธ Website: www.oho.qld.gov.au
๐ Phone: 133 646
For complaints about a specific registered health practitioner, you can also contact the
Australian Health Practitioner Regulation Agency (AHPRA).
Where to Find Support:
Queensland Positive People (QPP): Provides support, advocacy, and prevention services for people living with or at risk of HIV.
๐ฑ๏ธ Website: qpp.org.au
๐ Phone: +617 3013 5555
Disclaimer:
Not Professional Advice
No Liability & Use at Your Own Risk
No Endorsement of any Provider
ยฉ 2025. All rights reserved.




